Young people with mammoth commercial success have bred a new kind of philanthropic entrepreneur, says Google.org's Executive Director Larry Brilliant. And Brilliant also explains his optimism in smallpox, using it as a case study on a managed disease that once killed half a billion people worldwide. Through global unity and a concentrated effort, akin to what Google.org strives to accomplish in other areas, the virus was eradicated; thanks, in equal parts, to scientific discovery and philanthropic will.
All Human beings are entrepreneurs. When we were in the caves, we were all self-employed... finding our food, feeding ourselves. That's where human history began. As civilization came, we suppressed it. We became "labor" because they stamped us, "you are labor". We forgot that we are entrepreneurs. - Muhammad Yunus Nobel Peace Prize winner and microfinance pioneer
Monday, March 30, 2015
"A New Breed of Entrepreneur" by Larry Brilliant
Young people with mammoth commercial success have bred a new kind of philanthropic entrepreneur, says Google.org's Executive Director Larry Brilliant. And Brilliant also explains his optimism in smallpox, using it as a case study on a managed disease that once killed half a billion people worldwide. Through global unity and a concentrated effort, akin to what Google.org strives to accomplish in other areas, the virus was eradicated; thanks, in equal parts, to scientific discovery and philanthropic will.
"Make It Personal and Make It Work" by Sheryl Sandberg
Connecting community and making information accessible are the two overarching threads that run through some of the most successful companies of the last century, points out Facebook COO Sheryl Sandberg. Here, she cites her own personal career path that began in the non-profit sector and evolved into technology, and numerous examples of companies with purpose, drive, and scalable vision, including Google, Apple, Nike, and Starbucks. She speaks of these as case studies to drive home her point on effective leadership containing a vision that will scale over time, place, and product line.
CONSTANT TRUTHS FOR CHANGING TIMES by President Thomas S. Monson
I loved the quote President Thomas S. Monson shared about luxuries and necessities. He said, "Avoid the philosophy and excuse that yesterday’s luxuries have become today’s necessities. They aren’t necessities unless we ourselves make them such." This is so prevalent in our culture. Look at cars, and phones. years ago, only people that were really well off had these luxuries, now everyone and their dog has them. One of the greatest things to learn, is to learn to do with less. Living within our means is key to financial success. I think that applies to businesses as well. We should not go in to extreme debt to finance a giant business we are launching. If we are launching a giant business, we may want to get venture capitalists, or partners that have more means at their disposal. If we are insistent on starting our own business, and owning 100% of it, I feel like it is wise to stay within our means, maybe that means you run it out of your basement until you have enough income to rent a building. Bootstraping has proven to make business more efficient at managing available resources.
I also loved President Thomas s. Monson's call to action when he said "We cannot afford to be complacent." It is so true that we always need to be on our guard. The media around us is always influencing us, independent on weather we want it to or not. If we do not want to have thoughts about drugs, and alcohol cross our mind, we should not be listening to songs about it, or watch television shows where that is prevalent.
“Microlending: Toward a Poverty-Free World”
1) Describe real-life economics.
What implications can this have on a society?
In society it may have a
great implication since we can see a huge cliff between poverty and
wealth. The Economy is responsible of
creating the world we live in and also many times this economy tells people
what to do according to the role they are assigned to.
Economy as well
influences in the mind-set of people and organizations making them believe that
everything depends on what they have and own (wealth) more than in their
capabilities (poverty).
As we can see, the
economy label the human beings in the “labor” class, and this because the
economy doesn’t believe that human beings are creative, that have aspiration,
ambition, desires to accomplishment and they are brave enough to do new
things. There are few persons that are
out of this label class, they are called entrepreneurs and those entrepreneurs
are treated as royalty in this world.
Again we can see the huge cliff : there is the royalty (entrepreneurs)
and those who have born to serve the royalty (Labor force). This is the
misconstrued vision that the economy has been managing throughout the years but
now we know that all humans being are and have the potential to be
entrepreneurs to create their own opportunities to grow.
2) What is your personal opinion
of the Grameen Bank? Why do you believe it has been successful?
Well, I think the Grameen Bank was an amazing way to prove that the
economy is based in erroneous misconceptions about poor people. I really like
the fact that this entrepreneur could help those people in Bangladesh to
develop their potential that because of the society and the barriers they
constructed, have been hiding.
In my personal opinion I think it worked because with these loans, Yunus
could teach those people to be self-reliant because he trusted in them. These
hard-working people showed him that they were willing to work hard and develop
their skills, abilities, in order to make of their villages a better place to
live, breaking those barriers that the society and economy constructed. Also
because of this great opportunity that these people had they could demonstrate
to the whole world that everything is possible if you have the desire to
improve.
3) Do you believe that a poverty-free world is
possible? Why or why not?
I do strongly believe that we can have a poverty-free world, even though
it’s a long journey. As Yunus, I think
that if economy promote and offers credits to those poor people, it would be a
homogenous world. Credit should be for all and not only for people
creditworthy. For me that is something ridiculous and with lack of sense.
As we can see, the marketplace is open for everybody who has the desires
to demonstrate their talents but also it’s filled with greed people who only
believe in making more money instead of give the opportunity to poor people to
progress as a human being.
We have to create social- consciousness to the Enterprises in other that
they can offer a formidable competition based in talent more than in greed.
It is also required the intromission of the Government with legislations
that gives support and promotion to those people with desire of progress.
I also think that if all people are treated the same way, we wouldn’t
have social or economy labels. It wouldn’t exist poor either rich people. Human beings are not born to suffer the
misery of hunger and poverty, rather they have born to enjoy of all the
resources we have nowadays and that Our Father in Heaven has created for us.
I really agreed with what Yunus said “Don’t give up dreaming, Be a dreamer and keep on trying to make the
dream come true. Dream about the world you would like to have. If we all dream
about a better World, I can guarantee you that we will create a better world”.
ATTITUDE ON MONEY
What is your attitude toward money?
As brother
Gibson taught in his talk, money is really important in our daily life. It is
true that we should not think that money is the only thing that matters in our
life but it is a very useful tool these days to make good in the world. I
really like when Bro. Gibson pointed out that money can make good persons
better. I was touched by the story or Bro. Hunstman and how he helped the needy
even when he didn’t have many resources. I do believe that we should seek for
richness to make good and help our brethren.
How can your view of money affect the way you
live?
I think
that having a perspective of how money can affect my life if I don’t use it
wisely will make me be more aware in order to prevent future disasters. My grandma has always taught me that having
debts is the worst thing ever. Thanks to her teachings, I can say that I know
how to use my money wisely. I’m 23 years old and sometimes it’s pretty hard for
me to have a budget or to restraint for some things I would like to buy but as
she taught me, we need to prioritize and see what’s what we really need in that
moment and what is something that can wait.
Also in these past years, I’ve
learned that having an amount of money saved is very good because can help us
in situations in our life that we suddenly appear. I really want someday have the enough money
to be able to help my brethren in different countries around the world, and who
knows, as bro. Gibson did, I can start my Music Academy for free in countries
that have been hit for disasters or problems.
What rules are recommended for prospering?
I really
like what bro. Gibson said:
- Seek the Lord and have hope in him
- Keep the commandments (tithings, fasting, etc)
- Think about money and plan how to be self-reliant
- Take advantage of leaning. Education is the key to opportunity.
- Learn the laws upon which the blessings of wealth are predicated.
- Help those in needs.
MINI-CASE: DO YOU FOLLOW YOUR CHILD?
For as long as he could remember, David Hopkins wanted to be a successful high school football coach. He even dreamed of joining the college ranks one day. In late 2000, after having achieved an enviable win-loss record at a smaller school, he was named as the head football coach at a large West Texas high school that had a long tradition of winning state championships.
On the same day, his wife filed for divorce. She cited Hopkins’s many days on the road as the primary reason for their separation, and announced that she and her four-year-old daughter were moving back to her East Texas hometown.
If you were Hopkins, what would you do?
My answer:
Well, if I were Hopkins first, I would talk to her and explain her the reasons why I accepted the job that I guess were pretty much thinking about how to provide better for my family and give them all what they need. Second, I would ask for forgiveness because nothing can be more than families and in this particular case, I was cheating on her not with another person but with another thing that took my time and adsorb me. Third, I will ask her to reconsider her decision for the health of our little child and for ourselves and fourth, I will promise her that I will prioritize my family beyond everything else and that I will give them more and quality time. In case the marriage couldn't be saved, I would maintain the relationship with my kid letting her know that I love her no matter what happen between her mom and I.
Comment below your thoughts and opinions!
Mini Cases: THE NIGHT OF HER FIRST DANCE RECITAL
It is the night of your seven-year-old daughter’s first dance recital. You have been promising her for weeks that you “wouldn’t miss it for the world.”
An hour before the show, the phone rings, and it is your largest customer. There has been a fire at his plant, and he wants you there immediately. He will not accept anyone else and makes it clear that you will lose his business if you do not come.
What do you do?
My answer is this:
Well, for me a promise is something that has a strong value in my life. so If I promised my daughter that I would be there to the recital and unfortunately in that specific date that I was set for her something happened at work, I would have still stayed with her. I can totally understand that work is very important for us as members of the church because allows us to be self-reliant and help us provide for our families, however, God teaches us that family is most important that anything else. If I lose the business for not going because I chose to stay in my daughter’s dance recital, then it would have been worth it. I know that the Lord will bless me if I put my family first in my life.
Comment below your opinions! :)
An hour before the show, the phone rings, and it is your largest customer. There has been a fire at his plant, and he wants you there immediately. He will not accept anyone else and makes it clear that you will lose his business if you do not come.
What do you do?
My answer is this:
Well, for me a promise is something that has a strong value in my life. so If I promised my daughter that I would be there to the recital and unfortunately in that specific date that I was set for her something happened at work, I would have still stayed with her. I can totally understand that work is very important for us as members of the church because allows us to be self-reliant and help us provide for our families, however, God teaches us that family is most important that anything else. If I lose the business for not going because I chose to stay in my daughter’s dance recital, then it would have been worth it. I know that the Lord will bless me if I put my family first in my life.
Comment below your opinions! :)
"Formula for Success" By President Thomas S. Monson
Something that really stood out of my mind in this reading was the Formula for success that President Monson said:
- Fill your heart with love
- Fill your mind with truth
- Fill your life with service
To watch the entire talk click here: Formula for Sucess
"Think Big" by Taylor Richards
March 21, 2011
At the Rollins Center at BYU
Taylor Richards, founder of Taylor's Boats, gives inspiring thought and proposes that we "Think Big".
At the Rollins Center at BYU
Taylor Richards, founder of Taylor's Boats, gives inspiring thought and proposes that we "Think Big".
"License to Pursue Dreams" by Marissa Mayer
Passion and momentum build when skilled employees have access to great tools and the time to stretch them in new directions. Marissa Mayer, Vice President of Search Products & User Experience at Google, discusses the groundbreaking company practice of setting aside 20 percent of an employee's time for creative projects. By her own assessment, nearly half of the company's most recent launches came from ideas sparked during this unstructured time.
HEART OF ENTREPRENEURSHIP
Two things stuck out to me in this interesting review. One "Japanese companies and other successful market-oriented businesses know that change is inevitable and, therefore, keep their organizations learning." "If there’s a project that everyone down the line agrees has a three-fourths chance of succeeding, the odds of getting that project through eight approval levels are one in ten. Many executives will justifiably say to themselves, why bother? (The Japanese have learned how to make rapid decisions by consensus without bogging down in layers of bureaucracy.)" Wow! It just impresses me that someone has it figured out already. Why don't we? The key here is "learning," one of our purposes here on earth is to learn and with that said; companies can't stand in limbo in the market and expect to do well. Opportunities of growth are always knocking at the door, and surrounding us yet if the mindset is to just go with the flow of the norm; it isn't saying much for a lot of businesses. That's why entrepreneurship is such an attractive mindset; flexibility and creativeness are what some people and companies lack unfortunately.
The other statement I liked is: A project can win the support of 99 people and then get scuttled by just one rejection. An entrepreneur, though, can be rejected 99 times but go ahead if one crucial respondent gives approval. It is funny; this reminded me of missionary work. Our ward mission leader said for every 5 people who reject the message of the gospel there is 1 that will want it. Obviously the numbers are a little different here, but its the same principle. Missionaries as well as entrepreneurs have to be flexible and creative in their service/work sometimes. Sometimes just like in missionary work, businesses have to change things up and come up with different strategies of doing things to prosper. If it isn't broken then don't fix it. Yet if it's not working well then you need to at least adjust something.
To read the entire article click here Harvard Business Review
THE DIP BY SETH GODIN Summary
Write about the principles that you have
learned. How do you want to apply them into your own business?
The principle of being the best on what you do. That is an interesting
fact to think about, for us as students sometimes we think that we just need to
study to finish the career, but we should try to learn as much as we can in
order to be the best in what we are going to do, that will bring benefits that
will be a blessing for you. Remember that people is always looking for the best
of the best, they won´t go for something or someone who is not the best because
there is a risk that could take a wrong one, so be the best of everything.
Quit doesn´t mean that you are a looser or a quitter. Sometime is
important to quit to take a breath and them keep going. There are cases and opportunities that will
lead us to quit, that in a long term will help you to evaluate your position
and what do you need to do or stop doing if you want to keep going. Maybe you
need to start all over again if it is necessary for the business you should
consider it unless you can recognize this as THE CUL-DE-SAC.
The big opportunity. Going to the dip is one of the most important
things for me, it is not easy, it is scare and others around you will tell you
to quit, but at the end the satisfaction you will get is going to be big. As we
mention before there are going to be times where you need to quit instead of
keep going and that doesn´t mean that you lose that means that you have the
courage to start all over again if it is necessary.
The opposite of quitting isn´t “waiting around”. The idea of start all
over again fresh with new ideas and changes will bring a great change for what
you want to do. It is important to take the decision in the right moment and to
do it thinking that this will is the best choice.
Which principles of the book do you agree or
disagree with? Why? State your argument and defend it thoroughly.
Actually all the above I am agree with but the one that got my attention
is the last one, quitting isn´t “waiting around”. As it was mention before quit
is not a bag choice, of course it can go worse or it can go better but the
important part is to do it and how to do it, the dip goes the way you want it
to go because is flexible, that is something that got my attention because I
thought that it was just one way but to know that our effort counts makes me
feel that it worth to try.
As the example giving in the book about the employee who wanted to quit
because he thought he was not growing and as a result he got a promotion, I am
sure that was something unexpected but it was a good result for him, just
because he had the courage to quit and to start all over again.
I am completely agree with a new beginning, most of the time that let
you learn something new and help you recognize that you can achieve more than
you thought. Maybe at the beginning it can be difficult but if you work hard
the process which is important also will change the end of the process.
Pretend that you’ve been asked to
speak about this book at a seminar. Write your report as if it is
your speech. What would you say?
The dip, a book that will help you recognize a lot of factors that you
might be facing in your life, not just talking about business but also
decisions, to know when to quit and when to keep going is very important.
This book not only will help you if you are interesting in business but
in all areas where you can take an important decision.
As simple as to know about a favorite ice cream flavor, every detail is
important in order to accomplish the goal.
If you want to be the number one but you don´t know why, the book will
tell you why is important for you to being the number one.
If you are afraid of quitting, read the book you will understand why is
important sometimes to let it go or start all over again.
There is always an opportunity for everyone, you just need to be ready
to take it and to be able to recognize it.
Quitting is not the same as falling, they both have different meanings
and to know the difference is very important specially if you think that quit
means you lose everything.
I will recommend this book to be read because it will help you clear
your thoughts and doubts as well. Whenever you face a problem or difficulty go
over the book and analyze it.
Message to Garcia
“The world is overpopulated with planners, procrastinators and political schemers.” This was one of the main points that really stuck out to me when reading it. There really are many people who procrastinate and put things off and aren’t go getters. Many people blame it on the day and age we live in with all of the technology. Yes this is very true, but there was a part mentioned about how this was the case even before technology and TV. The writer talks about how deep down inside we all want to change the world and do something that will make a difference. The key to actually performing that would be to get up and not lay around anymore. I also really enjoyed the videos. The second video focused a lot on service. He may not have meant it that way, but that is how I took it. He talks about what people think when they first meet someone new. Automatically our brains focus on the “How and What?” How can this person benefit me, what do they bring to the table and are they worth my time? This cannot be the way we approach things; we have to see first what can we do first to help them?
To read more about this article click here.Message to Garcia Article
To read more about this article click here.Message to Garcia Article
Leadership with a Small "L" President Kim B. Clark
Brigham Young University–Idaho Commencement
December 14, 2007
At this long-awaited and very important rite of passage in your life, Sister Clark and I extend to you our congratulations and our love.
Brothers and sisters, it is your destiny to live in a remarkable time. It is a time of turmoil and great wickedness, but also a time of miracles and heavenly blessings. With your future in mind, we have sought to prepare you to become disciples of the Lord Jesus Christ and leaders in your families, in the Church, and in the world around you.
The Savior described the kind of leader we hope you will become in these words:
. . . Ye know that the princes of the Gentiles exercise dominion over them, and they that are great exercise authority upon them.
But it shall not be so among you: but whosoever will be great among you, let him be your minister;
And whosoever will be chief among you, let him be your servant:
Even as the Son of man came not to be ministered unto, but to minister, and to give his life a ransom for many.1
The call to be a disciple-leader is a call to minister and to serve. It is a call to lead as Christ leads. It is leadership with a small “L”—the kind of leadership that builds and lifts and inspires through kindness and love and unselfish devotion to the Lord and His work. It is the kind of leadership that we need at every level of every kind of organization in the world and in every ward and stake in the Church. It is the kind of leadership you will need to build an eternal family.
The Savior’s life is full of wonderful examples and powerful principles of just this kind of leadership. I would like to share with you today three principles of leadership that are important in any place you will work, but are especially powerful in leading a family. I know that all of you will need these principles in your lives.
Principle #1: Lead by Example
The Savior established this principle when He said, “what manner of men ought ye to be? Verily I say unto you, even as I am.”2 One of the most important things that leaders do is what they do. In your family, your most powerful influence on your children will be the example of your life. That example includes the actions that you take and the principles and values that guide you. Your children will watch you very, very closely. They will learn from you and follow your example—(eventually!).
This is wonderful news! It means that you can lead your children in the paths of righteousness. I know you all want your children to be obedient and faithful, to love the Lord, to have the Spirit in their lives, to receive their temple blessings, to build an eternal family, and to bless you with grandchildren! The best way to lead them in that path is to be in that path yourselves.
You teach your children to obey the commandments of God by keeping the commandments of God. It is important to talk with them and tell them what you are doing and why. But it is in the doing that there is real power to shape their lives. If you want to teach them to love the temple and to see its power and importance, put pictures of the temples on your walls, have lessons about the temple in family home evening, and go to the temple often. In this, and every other gospel principle, your life can be a living model of what you want your children to be.
Principle #2: Lead with Vision
The Savior used this principle all throughout His ministry on earth, and He uses it now. On many, many occasions he prefaced a parable with the words, “The kingdom of heaven is like . . .”3 and then He would connect a principle from familiar day-to-day life with salvation in His kingdom. He always held before His disciples, and holds before us, the ultimate purpose of our work and our lives. He gives us the vision of what we should do in our daily lives and what we might accomplish eternally if we will follow Him. One of the most important things that leaders do is to help the people they lead understand the larger meaning and purpose of their daily work.
In your family this means teaching your children how cleaning their rooms, doing their homework, keeping the commandments, and learning to love each other is connected to exaltation in the celestial kingdom as an eternal family. It means filling your home with the Spirit. It means putting pictures of the Savior on the wall along with pictures of your family and teaching your children the connection between them and the Savior.
But it may also mean leading your family through times of grief and pain caused by death or illness. It may mean teaching them and showing them that staying the course, moving forward despite the pain, is deeply connected to your family’s eternal destiny.
Principle #3: Lead with Love
The Savior’s life, suffering, and death are testimony of His perfect love for us. Everything He has done for us, He has done because of His great love for His Father and His perfect love for us. There is a powerful principle of leadership in John’s words about the Savior’s love: “We love him, because he first loved us.”4 Effective small “L” leaders learn to energize the people around them through love in action.
To you mothers and fathers and prospective mothers and fathers, the very most important thing you can do for your children is to love each other and support each other and help each other become everything Heavenly Father wants you to be. You stand before God and your children as husband and wife, father and mother, equal partners in the sacred responsibility of creating an eternal family.
As the leaders of your family and faithful disciples of Christ, you will put love into action. You will care for your children and nurture them. Every week in family home evening you will teach them to love and serve one another and to keep the commandments God. You will support them and encourage them and love them enough to put structure and discipline in their lives. You will pray with them and read the scriptures with them every day. You will lead them with love.
In conclusion, I would like to leave you with a request and my testimony. Here is the request: When you leave here today, please take the Spirit of Ricks with you. Please take BYU–Idaho and what it means and what it stands for with you. You now represent the university. I hope and pray that wherever you go, whatever you do, the people around you will see in you the principles and the purposes of BYU–Idaho and will feel the Spirit that is on this campus.
My dear brothers and sisters, I bear witness of the Lord Jesus Christ. He is our Savior and Redeemer. He lives. He is the great Exemplar of leadership. He leads us today. I bear witness that this is His work, His church, and His kingdom, restored to the earth through the Prophet Joseph Smith. Gordon B. Hinckley stands today where Joseph stood. He is the prophet of the Lord. You have a marvelous destiny and a great work to do in the kingdom. I pray that no matter where you go, no matter what you do, you will always be disciples of the Savior and lead by example with vision and love. In the sacred name of Jesus Christ, amen.
HOW TO START AN ENTREPRENUERIAL REVOLUTION
1.
Which of the “Nine Prescriptions for
Creating an Entrepreneurship Ecosystem” stands out to you the most, or seems
the most effective? Why?
I think that the most
important for me it’s #6: Tackle Cultural change Head-On. Because thanks to
this, we can see that nations as Chile and Ireland have been changed for a good
cause. I think that governments can also help to change this cultural issue thanks
to those successful entrepreneurs that have been working hard for their
countries, facilitating programs and other stuff such as communication media as
a window for future entrepreneurs who wants to work hard to achieve those goals as well . Because of
many of those successful entrepreneurs, the whole nation can be seen as a new
one and it would be good for the country to have a good image for new investors
(foreign).
2.
The 7th proposed “prescription” is
called “Stress the Roots.” In the context of self-reliance, why would this
particular prescription do so much good? Also, what relationship can you find
between “stressing the roots” and the trials you have faced in your life?
This can do
so much good to those new entrepreneurs who want to run a business and don’t
have the funds they need as a capital. This action also helps the governments
control the projects because in order that they give money to these
entrepreneurs, they also ask for result avoiding with this the frauds.
However, as
members of the church we have been taught that we should be self-reliant and
good stewards. By knowing this, we are going to be able to manage our resources
in a wisely way and will help us avoid the laziness and develop our
entrepreneurial spirit.
While
reading this part of the lecture, something stood out in my mind: “In fact, the hardships of resource-scarce,
even hostile, environments often promote entrepreneurial resourcefulness.” I
really can testify about it because I have seen it in my life. There have been
days when I didn’t even had enough money to make a dinner so I had to use the
little resources and my intelligence in order to create something new that can
cover my needs. Sometimes it is necessary to “stress the roots” a little bit so
the innovation can come up with power.
3. Based on this article, why is the
relationship of plentiful resources and entrepreneurship so ironic?
I think is
so ironic because if we have plentiful resources, we are not going to be able
to explode all our entrepreneurial capacity. We are going to live “fine”
thinking we have all what we need and we can fall in a circle of routines that
might numb our senses. Having less resources will help us develop in a faster
way all our skills, capacities and talents in order to look for new alternatives
and innovate in the market. It’s ironic because sometimes we complain about the
poor resources we have, but instead of complain we have to see those as
opportunities and challenges to grow as entrepreneurs and build and solidify
our character for future situations.
If you want to buy or read the entire article you can click here: Harvard Business Review
Sunday, March 29, 2015
However Long and Hard the Road by Jeffrey R. Holland
"Success often depends on our ability to hang in and hang on". What a great message from Elder Jeffrey R. Holland given to the student body of Brigham Young University on January 18, 1983.
Good things to come by Jeffrey Holland
Elder Jeffrey R. Holland recalls his days as a poor young father with a broken-down family car and testifies that for those who embrace the gospel of Jesus Christ, there are better days and good things to come.
To Read the entire talk click here: Good things to come
To Read the entire talk click here: Good things to come
Thursday, March 12, 2015
Leadership and Capability by Carleton "Carly" Fiorina
I think leadership is about three things: capability, collaboration, and character. Let me talk briefly about those three, and then I'm going to take your questions. Capability. Of course, when we think about capability, we think about skills, we think about experiences, all of those things are important. But sometimes, the most important capability you can have is the capability to ask a question and hear the answer.
Every time you go into a new situation, you have to ask questions to understand what's there. I tell people all the time that the single best leading indicator of whether a business is doing well or a business is doing poorly is customer satisfaction. Customers always know what's wrong. They can't always tell you what they want, but they can always tell you what's wrong. And every time they tell you something that's wrong, it's an opportunity. So I think income statements and balance sheets are lagging indicators, very important. But an income statement or a balance sheet is a representation of decisions already made. Somebody's bought a product, that's revenue you post. A manager's made a decision, that's an expense you post. Lagging indicator. Real important, but you're looking in the rear-view mirror. They're things that tell you where a business is going. Asking the right questions of customers turns out to be really important. Customer sat is a vital leading indicator for businesses.
And if you doubt me, way back in 2002, we were going through the proxy battle and the merger, and I made the incredibly outrageous comment that Hewlett-Packard would become the leading technology company in the world, and would beat both IBM and Dell. Everyone thought I was nuts. By the way, it has since happened. But what was interesting: people said, "How do you know you can beat them?" I said, "Well, because we can replicate their cost structure, we can replicate their distribution model, and because if you'll observe, our customer sat is going up, and theirs is going down." The truth is, Dell's problems were all foreseeable. All you had to do was look at the fact that they had quit innovating, they had stopped taking risks, they were relying on the same competitive model for too long, and their customer sat was straight down. It was only a matter of time. Which is why rate of innovation, the ability to take risks, the ability to celebrate new ideas is also a leading indicator of a business. So capability: you've got to ask the right questions. Capability: you have to celebrate new ideas, take risks all the time, try new things.
Because however good the answers you have had are, every person, every organization eventually reaches a time when the old answers aren't good enough anymore. And then the only thing that works is creativity and new ideas and risk taking and innovation. The other important part about capability, I think, is to keep learning, to learn something everyday. I'm older than most of you, so I can say this with some certainty. But you know, you see people who are in their 40s and 50s, and some people at that age, or 60s, or 70s, or 80s, and some people in that age group are vibrant. And some people aren't. And a big part of that difference is, the people who keep learning, who keep trying new things are vibrant. And the people who stop learning and stop trying new things are old before their time. It is why, or maybe it's another application of something Charles Darwin said. Charles Darwin said, "It is not the strongest of the species that survives, nor the most intelligent, but those most adaptive to change."
Every time you go into a new situation, you have to ask questions to understand what's there. I tell people all the time that the single best leading indicator of whether a business is doing well or a business is doing poorly is customer satisfaction. Customers always know what's wrong. They can't always tell you what they want, but they can always tell you what's wrong. And every time they tell you something that's wrong, it's an opportunity. So I think income statements and balance sheets are lagging indicators, very important. But an income statement or a balance sheet is a representation of decisions already made. Somebody's bought a product, that's revenue you post. A manager's made a decision, that's an expense you post. Lagging indicator. Real important, but you're looking in the rear-view mirror. They're things that tell you where a business is going. Asking the right questions of customers turns out to be really important. Customer sat is a vital leading indicator for businesses.
And if you doubt me, way back in 2002, we were going through the proxy battle and the merger, and I made the incredibly outrageous comment that Hewlett-Packard would become the leading technology company in the world, and would beat both IBM and Dell. Everyone thought I was nuts. By the way, it has since happened. But what was interesting: people said, "How do you know you can beat them?" I said, "Well, because we can replicate their cost structure, we can replicate their distribution model, and because if you'll observe, our customer sat is going up, and theirs is going down." The truth is, Dell's problems were all foreseeable. All you had to do was look at the fact that they had quit innovating, they had stopped taking risks, they were relying on the same competitive model for too long, and their customer sat was straight down. It was only a matter of time. Which is why rate of innovation, the ability to take risks, the ability to celebrate new ideas is also a leading indicator of a business. So capability: you've got to ask the right questions. Capability: you have to celebrate new ideas, take risks all the time, try new things.
Because however good the answers you have had are, every person, every organization eventually reaches a time when the old answers aren't good enough anymore. And then the only thing that works is creativity and new ideas and risk taking and innovation. The other important part about capability, I think, is to keep learning, to learn something everyday. I'm older than most of you, so I can say this with some certainty. But you know, you see people who are in their 40s and 50s, and some people at that age, or 60s, or 70s, or 80s, and some people in that age group are vibrant. And some people aren't. And a big part of that difference is, the people who keep learning, who keep trying new things are vibrant. And the people who stop learning and stop trying new things are old before their time. It is why, or maybe it's another application of something Charles Darwin said. Charles Darwin said, "It is not the strongest of the species that survives, nor the most intelligent, but those most adaptive to change."
Passion vs. Money by Guy Kawasaki
Passion vs. Money febrero 19, 2003
Guy Kawasaki | Garage Technology Ventures
Entrepreneurial Thought Leaders Lecture
Whatever you build, says Kawasaki, it's about passion, and less about money. Your goals should be about changing the world, or making the world a better place, he says. He also talks about his experience growing up thinking that money was the most important thing in life. He advises students to study abroad and to spend as much time learning as possible.
Stand True and Faithful by Gordon B. Hinckley President of the Church, April 1996
I honestly loved this message so much. There are so many things I really enjoy about this talk.
There are some lies that the world tries to sell us such as women don't need to study and prepare because they will stay at home raising children but this is what President Hinckley says:
"I urge each of you young women to get all of the schooling you can get. You will need it for the world into which you will move. Life is becoming so exceedingly competitive. Experts say that the average man or woman, during his or her working career, can expect to have at least five different jobs. The world is changing, and it is so very important that we equip ourselves to move with that change. But there is a bright side to all of this. No other generation in all of history has offered women so many opportunities. Your first objective should be a happy marriage, sealed in the temple of the Lord, and followed by the rearing of a good family. Education can better equip you for the realization of those ideals."
I do strongly believe that the words of President Hinckley are being fulfill nowadays. We live in a very corrupted worldm however, we must always stand true in our believes and values and always have faith in the Lord Jesus Christ because throught him, we can accomplish averything.
Also something that stood out in my mind is when President Hinckley referred to our mothers.
"Your mother is your best friend. Never forget that. She gave you life. She cared for you, nurtured you, nursed you when you were sick, and looked after your every need. Listen to her now. Talk with her candidly and confidentially. You will find that she will keep your confidence and that her wisdom will prove to be wonderful."
To watch the whole message go to General Conferences
"We believe in being true. How very important it is to be true to ourselves. Each of us has a thing we call conscience. We know the difference between right and wrong. We do not have to be instructed concerning what is good and what is evil. I think we know that. We know when we have done the wrong thing, and we suffer pangs of conscience. We know when we have done the right thing, and we experience a sense of happiness. To be true to ourselves means being an example of righteous living in all situations and circumstances.
Being true to ourselves means being honest. It means being honest in school. We cannot afford to cheat or do anything of that kind. Suppose that you needed a life-saving operation. You would not want that operation performed by a surgeon who had cheated in medical school, would you? Of course not. We go to school to learn and to equip ourselves for the work which we will do in the future. It is imperative that we take advantage of the opportunity to learn. The Lord has said concerning us of this Church that He expects us to study and learn. I know of no other church that has scripture instructing its people to pursue secular knowledge as well as spiritual knowledge."
There are some lies that the world tries to sell us such as women don't need to study and prepare because they will stay at home raising children but this is what President Hinckley says:
"I urge each of you young women to get all of the schooling you can get. You will need it for the world into which you will move. Life is becoming so exceedingly competitive. Experts say that the average man or woman, during his or her working career, can expect to have at least five different jobs. The world is changing, and it is so very important that we equip ourselves to move with that change. But there is a bright side to all of this. No other generation in all of history has offered women so many opportunities. Your first objective should be a happy marriage, sealed in the temple of the Lord, and followed by the rearing of a good family. Education can better equip you for the realization of those ideals."
I do strongly believe that the words of President Hinckley are being fulfill nowadays. We live in a very corrupted worldm however, we must always stand true in our believes and values and always have faith in the Lord Jesus Christ because throught him, we can accomplish averything.
Also something that stood out in my mind is when President Hinckley referred to our mothers.
"Your mother is your best friend. Never forget that. She gave you life. She cared for you, nurtured you, nursed you when you were sick, and looked after your every need. Listen to her now. Talk with her candidly and confidentially. You will find that she will keep your confidence and that her wisdom will prove to be wonderful."
To watch the whole message go to General Conferences

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